Frequently asked questions
Questions before you source
What products does Drone Parts Factory focus on?
The site presents ExpressLRS receivers and RF components, FPV electronics, propulsion and airframe parts, and drone soccer systems. These are system categories rather than a promise that every possible drone part is available. Browse the relevant category and request the current model sheet for a specific purchase. If you have a multi-part build, upload the bill of materials so the team can identify the items that need compatibility review.
Are you a manufacturer or a trading platform?
The company profile describes R&D, manufacturing, sales and event operations. Individual products can have different development, assembly and supply arrangements, and the supplied company material does not prove that every SKU is made in one facility. Ask for the current manufacturing scope, sample, product documentation and any factory evidence relevant to your order. A procurement decision should be based on the actual product and contractual counterparty.
Can you supply OEM or private label drone components?
The site offers an OEM/ODM inquiry path and lists private label, electronic design and packaging topics. Feasibility depends on the exact change, quantity, schedule and available engineering resources. Share a brief with the existing product or reference design, required differences, target market and acceptance criteria. The team should then confirm the scope and quotation in writing. A logo change and a new RF design involve very different work.
Which information should I include in a quotation request?
Include the model or bill of materials, application, quantity, destination, target date, technical constraints and any required packaging. For a radio part, state frequency band, firmware, connectors and mating equipment. For a school package, add number of learners, sessions and spare requirements. For a customized part, attach drawings and indicate which dimensions or interfaces are fixed. This information helps the team quote the configuration you actually intend to use.
Can schools purchase drone soccer systems?
The product range includes drone soccer systems and related parts that may serve schools and training groups. A suitable program also needs safe operating space, instructor supervision, battery handling, storage, spares and a maintenance plan. Send your class size, ages, session length and local rules so the equipment discussion addresses the teaching context. Confirm the exact package contents and support terms before purchase.
How should I choose an ELRS receiver?
Check the radio system, band, firmware version, receiver outputs, antenna type, supply voltage, physical size and target application. A receiver's model name alone does not prove fit with your transmitter or flight controller. Consult the current datasheet and firmware documentation, then test a sample with the real transmitter and aircraft. If you are migrating a fleet, record the approved configuration so future purchases stay consistent.
Can one antenna serve both FPV video and ELRS control?
Do not treat antenna appearance as proof of compatibility. The video link and radio control link may use different frequencies, connectors and polarization. Identify each system separately, inspect the matching ports, and follow its equipment documentation. When in doubt, send clear photographs and model numbers. Using an antenna outside its intended configuration can undermine the link or damage equipment, depending on the hardware involved.
Do all products include certifications?
No universal claim is made here. Requirements depend on the product, destination, intended use and the exact document. Ask for the current product specific evidence you require before ordering. If a battery is involved, identify the pack and shipping route; if an RF device is involved, identify the destination market and applicable rules. Do not use a generic web page or an unrelated model's certificate as evidence for your shipment.
Can I request a sample before placing a bulk order?
Use the sample request page with the target model, variant and quantity. Availability, price, shipping, lead time and any custom work need to be confirmed in the response. Evaluate the sample in the complete system and keep an approved reference. For a repeat order, specify the revision, packaging and agreed acceptance conditions so a later batch can be checked against the same decision.
What is the minimum order quantity?
The supplied information does not establish one MOQ across all product lines or custom projects. A catalog item, a custom board and a branded package may have different purchasing conditions. Request a quotation for the specific SKU or development brief and target volume. The reply should identify sample terms, production quantity, price basis and lead time. Do not rely on a general MOQ statement to budget an OEM project.
How can a distributor evaluate a partnership?
Describe your market, customer segment, proposed assortment, sales channels, expected volumes and support capacity. Ask for sample access, packaging options, product revision handling and commercial terms. A distributor also needs current images and accurate product data to avoid making unverified claims to its customers. The distributor inquiry page is a starting point; a written agreement should define actual territory and support terms if the parties proceed.
What should I do if a product needs technical or after sale support?
Contact the relevant support page with the order reference, product model, revision, firmware where relevant, photographs, wiring information and a concise description of the symptom. Say when the issue occurred and what you have already checked. Keep the original part and packaging until the team advises next steps. The applicable warranty or remedy follows the agreed order documents and product policy, which should be reviewed rather than assumed.